Shipping policy
SHIPPING POLICY
Order Processing
Orders are processed after successful payment confirmation. Processing times may vary depending on product availability and the type of product ordered.
Shipping Destinations
CASAPET AIONIC ships to destinations that are available during checkout. Availability may vary depending on the product, delivery address and carrier service.
Shipping Costs
Shipping charges are calculated according to the products in the order, package size, weight and delivery destination. The applicable shipping cost will be displayed before the customer completes the purchase.
Estimated Delivery Times
Estimated delivery times may vary depending on product availability, destination, carrier and the type or size of the product. Where an estimated delivery period is provided during checkout or in the order confirmation, this should be considered the expected delivery period.
Unless a different delivery period has been specifically agreed with the customer, goods will be delivered without undue delay and no later than 30 days after the conclusion of the sales contract, in accordance with applicable EU consumer law.
Large and Bulky Items
Furniture and other large or bulky products may require special transportation arrangements and additional delivery time. Additional shipping charges may also apply depending on destination and accessibility.
Greek Islands and Remote Areas
Deliveries to islands, remote locations or areas requiring additional transportation services may take longer and may be subject to additional shipping charges.
Multiple Shipments
An order containing several products may be delivered in more than one package and, where necessary, on different delivery dates.
Delivery Delays
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, adverse weather conditions, strikes, public holidays or other transportation disruptions. We will make reasonable efforts to keep customers informed of significant delays.
Incorrect or Incomplete Delivery Information
Customers are responsible for providing complete and accurate delivery information. CASAPET AIONIC cannot be responsible for delays resulting from incorrect or incomplete delivery details supplied by the customer.
Damaged Packages or Products
If an order arrives visibly damaged, customers should contact us as soon as possible and provide photographs of the package and the affected product so that we can investigate the matter.
Contact
CASAPET AIONIC
Antimachou 17, 853 00 Kos, Greece
Email: aionicike@icloud.com
Tel: +30 699 573 7333
Website: casapetaionic.com